Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,224)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

June 19, 2024

Very good application and support. It helped me that the button did not appear when using a cell phone and was only seen on computers. Since it blocked the options at the bottom of my online store.

NibuTech
United States
5 months using the app
June 21, 2024

I recently had the pleasure of interacting with Hana from customer support, and I must say, the experience was great. Task has been completed within few minutes. Nice and efficient. Thank you!

PAWESOMEFIND
United Kingdom
5 months using the app
November 9, 2024

Audrey was amazingly helpful and resolved all of my issues.

The View From My Rear
United Kingdom
About 1 hour using the app
August 31, 2024

the app works great and easy and the customer service is great. I had some questions myself and Hana helped me very quickly and well.

My Store
Netherlands
41 minutes using the app
August 2, 2024

Had some small layout issues and Audrey was so helpful and changed what i needed in moments.

Eyvie Rose
Australia
6 days using the app
September 3, 2024

The support desk is really helpfull, and answers quickly. Thank you Tiana.

Bevano Favorites
Netherlands
About 20 hours using the app
October 15, 2024

Review for Hanna

Excellent customer support.

YardSigns.com
United States
About 1 hour using the app
July 27, 2024

very good support from Prakash Highly recommended!!!

Finevit
United Kingdom
3 months using the app
July 22, 2024

Helpdesk is top, very quick response to my questions. Also very friendly, thanks for this Linda

Dreamlook
Belgium
About 2 months using the app
August 1, 2024

Excellent service always!
Audrey and Hankim provided exceptional support.
Highly recommend Qikify on Shopify!

Ecofrico
India
2 days using the app