Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,224)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

July 5, 2024

This app works perfectly for my store. I like the app set up in the admin. Very responsive support. I had a small issue and Customer Service Rep Mia and Technician Nikita, fixed it promptly.

TSGS
United States
4 months using the app
September 13, 2024

Very helpful support team. Many thanks for Hana!

My Store
Australia
About 4 hours using the app
June 11, 2024

Integrating Chatty: Livechat Helpdesk with our Shopify store was a breeze, thanks to Hana's outstanding support. She guided us through each step with patience and expertise, ensuring a smooth setup.

Chatty's intuitive interface and robust features have significantly enhanced our customer support experience. We can now respond to inquiries in real-time, improving customer satisfaction and boosting sales.

Highly recommend Chatty for any Shopify store owner looking to elevate their customer service!

Thank you, Hana and the Chatty team!

Khushify
India
5 months using the app
July 27, 2024

Exceptional support from Tracy—quick to respond and incredibly helpful. The app is a valuable addition to our online store and was easy to set up. Highly recommended.

Bambisserie
Hong Kong SAR
4 days using the app
July 30, 2024

I have been using Chatty: Livechat & Helpdesk for a while now, and it has been an excellent experience. The app is very easy to use and performs exceptionally well. Setting it up was a breeze, and it integrates seamlessly with our system.

What truly sets this app apart, though, is the support team. They are incredibly responsive, friendly, and always ready to help. Whenever I had a question or needed assistance, they responded quickly and resolved my issues efficiently. Their dedication to customer satisfaction is evident and much appreciated.

I highly recommend Chatty: Livechat & Helpdesk to anyone looking for a reliable and user-friendly live chat solution with top-notch support.

KNT - Engagement Rings, Wedding Bands & Fine Jewelry
Vietnam
About 3 hours using the app
October 2, 2024

super app! Audrey hat mir bei meinen Problemen geholfen und eine erfolgreiche Lösung gefunden. Super Service + Angebot!

VESPASTORE
Germany
About 17 hours using the app
August 15, 2024

I was speaking to Emily this morning on two occasions, she helped me with the review app for my customers and the chatty app. I couldn't have done it without her. Top marks for her understanding that we are not all good on websites:-) Thank you so much for all your help Emily :-)

❤ RS7 Scents from Heaven ❤
United Kingdom
About 1 hour using the app
July 30, 2024

Hana and Maison were spectacular in providing support and fixed my issue really quickly. Truly enjoying this app and can't wait for the new features!

A Petter Place
Singapore
2 days using the app
July 12, 2024

Great app... and it's free! Received awesome support regarding customization requests from several representatives (regards to Hana, Ricky & Prakash) :)

Cardmaniac.ch
Switzerland
About 1 month using the app
July 11, 2024

Chatty support is extremely helpful, the app functions great and the staff are happy to help. Judy assisted me and helped fix a problem that I had with chatbox.

Kirz
United States
23 days using the app