Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,224)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

July 11, 2024

AMAZING customer service by Charles. App is easy to use & I highly recommend especially for new startups

VIVA
United Arab Emirates
21 days using the app
September 18, 2024

hana helped me give her a raise

FreshCloud
Israel
About 3 hours using the app
August 13, 2024

The response was quick and the customer service from Tiana and Doris was amazing!

HX OUTDOORS
United States
1 day using the app
August 31, 2024

Very useful, and the help is timely

STYLE NEW STAR
Japan
About 24 hours using the app
September 17, 2024

Excellent app, and great support by Damian

Amiy Naturals
India
About 2 hours using the app
October 16, 2024

Hana was very quick, polite, and professional with getting my issue resolved.

MB's All Things Possible LLC
United States
2 minutes using the app
November 19, 2024

App complète avec beaucoup de personnalisation même dans l'offre gratuite. ChatLive très réactif, je recommande !

Maison Sarment Shop
France
11 days using the app
June 29, 2024

Chatty's consulting team truly impressed me. Mia, Hana, Emily, and Tiana consistently provided enthusiastic and effective support, even outside of regular business hours. Their prompt responses and efficient solutions made all the difference for my store. I'll definitely recommend Chatty to other store owners looking for exceptional service!

LAMOUR BRILLIANCE
Vietnam
25 days using the app
November 13, 2024

Very good support! Suggested

Ingrocell®
Italy
About 1 hour using the app
June 22, 2024

Quick and accurate help from Lydia. She helped my back on track in minutes. Very happy!

My Store
Netherlands
5 months using the app