Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,169)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Le service client est super réactif ! Problème résolu en moins de 10 minutes. Les premiers pas sur cette application se passent bien.
jasmine and maison helped quite promptly with our doubts and queries
This is a really great FAQ app and support is excellent! It does have a few bugs here and there that pop up which caused me to contact support multiple times, however, they are incredibly responsive and have fixed all my problems.
De momento me esta resultando facil su uso.
Aun no la he activado, pero el servicio de asistencia es muy bueno y rapido.
Eine gute und übersichtliche App, Audrey ist mir immer gut und schnell behilflich. Super wäre es eine deutsche Version zu haben, wobei man den Inhalt bereits eigenständig auf deutsch ändern kann.
I installed the chat FAQ page and misunderstood the functionalities of it. I contacted support and spoke with Hana who guided me very well on how it works and made suggestions. It was very easy to follow. Unfortunately the app doesn't have a live chat option which is what I need to have quick contact with customers. None the less the advice was taken on board and other app suggestions were made.
Good app to start an interactive FAQ page and chat. Jasmine helped me to upgrade to unlimited questions and extra icons. Very easy to work with.
AVADA, une application e-commerce excellente pour la création de pages FAQ et de chat. Merci à Lydia pour son service exceptionnel. Améliorez votre support client dès maintenant !
I highly recommend this app to you all, this is so easy and convenient to use. They have a super instant support team, I asked them to help they handle it very fast. great
Really good app, would give it 5 stars, but would be nice to have better order tracking (i.e. through entering the order number) and more functionality in the text editor.
Great support from Emily! Thanks for your help!!