Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (2,374)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with features like live chat, FAQs, order tracking, and AI assistant capabilities. They appreciate the intuitive interface, seamless Shopify integration, and customizable design options. The app's reliability and the support team's responsiveness and professionalism are also frequently praised, enhancing the overall user experience.

November 21, 2022

This is a really great FAQ app and support is excellent! It does have a few bugs here and there that pop up which caused me to contact support multiple times, however, they are incredibly responsive and have fixed all my problems.

FILO Fire Gear
United States
Over 1 year using the app
March 12, 2023

De momento me esta resultando facil su uso.
Aun no la he activado, pero el servicio de asistencia es muy bueno y rapido.

humabroth
Spain
Over 1 year using the app
October 26, 2023

I installed the chat FAQ page and misunderstood the functionalities of it. I contacted support and spoke with Hana who guided me very well on how it works and made suggestions. It was very easy to follow. Unfortunately the app doesn't have a live chat option which is what I need to have quick contact with customers. None the less the advice was taken on board and other app suggestions were made.

Canvas Store
United Kingdom
10 months using the app
August 26, 2023

Good app to start an interactive FAQ page and chat. Jasmine helped me to upgrade to unlimited questions and extra icons. Very easy to work with.

DreamPawz
Belgium
6 months using the app
June 19, 2023

AVADA, une application e-commerce excellente pour la création de pages FAQ et de chat. Merci à Lydia pour son service exceptionnel. Améliorez votre support client dès maintenant !

JYMJ
France
6 months using the app
May 26, 2023

I highly recommend this app to you all, this is so easy and convenient to use. They have a super instant support team, I asked them to help they handle it very fast. great

Olivia Studio
United States
5 months using the app
February 11, 2023

Really good app, would give it 5 stars, but would be nice to have better order tracking (i.e. through entering the order number) and more functionality in the text editor.
Great support from Emily! Thanks for your help!!

Zero Waste Co
Australia
4 months using the app
February 22, 2024

Staff gentile, sopra tutto Pamela, che mi ha aiutato a siatemare l'appilcazione che funziona molto bene ma un pò complessa.

DesignDeluxe
Italy
4 months using the app
November 5, 2022

I'm just trying the app for the first time, for the moment the support helped me fastly thanks to Prakash.

Dichi Shop
Spain
4 months using the app
Chatty (By Avada) replied November 5, 2022

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around!

Best,
AVADA Support Team

November 6, 2022

I use this app for my website and recommend it to other business entrepreneurs. Also the customer care are always assisting on ongoing issues.

Magic Eraserz
Malta
3 months using the app
Chatty (By Avada) replied November 9, 2022

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

Sincerely,
AVADA Support Team