Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,169)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

September 28, 2024

Great, Abby was very helpful, since the app didn't appear on the sore, and he reached to one of the tech support, Doris, and they quickly solved the problem just under minutes.

Smartinserts
Hungary
About 1 month using the app
November 9, 2024

Abby was incredibly helpful and responded quickly, making me feel valued as a customer. Her support was efficient and friendly. Highly appreciated!

Suzi Allure
Latvia
3 months using the app
September 16, 2024

Highly recommended! I have used several similar apps and this is the best of them all without a doubt. It is very intuitive, you can customize and translate everything. The customer service is excellent, they have helped me a lot and have always answered my questions super fast.

MonPattern
Spain
6 days using the app
October 23, 2024

Easy and user-friendly to set up this app. Although, I have run into some issues during my setup but Hana from the support team has been a great help to solve my issues. She is very patient and approachable when dealing with my issues. Thank you Hana for your support! This will be a great help in my business.

LineArtRoom
Singapore
3 days using the app
September 27, 2024

It is a very nice app with lots of features that are paid for in other apps. And the support is stunning! :) I' ve been in contact with Jasmine and Abby. Both were super helpful and helped me to process my requests. Totally recommend. Thank you :)

Mia Cosmetics
Czechia
5 days using the app
October 31, 2024

A big shout out to Emily & the rest of the customer service team for going above and beyond and always helping me. I am un-experienced with coding and this is something they were happy to help me with.

Highly recommend!

Bark & Brush
Australia
6 days using the app
November 13, 2024

Hana was very professional and patient in helping me solve the problem. Thank you very much

Firieya Hair
United States
4 months using the app
October 30, 2024

Great service! Easy to use! Customer service is exceptional! Hana is attentive and here to help! She is such a fast replier and understands everything I want for my FAQ page. She goes above and beyond to help fix certain problems for me! Highly Recommend the app!

My Store
Australia
6 days using the app
October 21, 2024

Hana helped us a lot. Good support :)

Forty Four Sneaker
Germany
About 2 years using the app
August 26, 2024

good app when i didnt know what to do my support Tiana relly help me and she was quick to help and solved my issue really fast thank you Tiana

HydraZen Tumblers
United States
About 1 month using the app