Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (2,410)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement with its live chat and FAQ management features. They value the customizable chat widget that aligns with their brand and the AI assistant that streamlines interactions. The app integrates seamlessly with Shopify and is expected to connect with Instagram and Facebook. Merchants also praise the intuitive design and the responsive support team for their quick and effective help.

March 3, 2025

Its easy to use and the team are always available to assist. Hana was a great help. Efficient and friendly.

Make de run
Bermuda
5 months using the app
February 14, 2025

Had an issue with the Chatty logo in emails, and Sonny and the Chatty team helped solve my issue with speed and professionalism I appreciate you all and thank you so much for all of your great support!

BearcatWarehouse is an independent Uniden reseller
United States
14 days using the app
February 12, 2025

Hana was great with helping me, i was confused when trying to sort the app out on my phone and was just being silly but Hana was patient with me and guided me through it.

Sensory Overload
United Kingdom
17 days using the app
March 3, 2025

I am just setting up but I can see all the potential that this app has to offer! I needed help from support and Hana has been really helpful!

Charli
United Kingdom
3 days using the app
February 21, 2025

Worked with Jasmine and Anivia to remove the message bubble that was displaying 2 unread messages by default. Apparently, this is used to attract attention to the customers but I believe it would cause confusion so I reached out with my request to have it removed and within seconds it was rectified. Thank you Jasmine and Anivia!

goodiemugs
United States
9 days using the app
January 27, 2025

Amazing tool and awesome service!
Chatty has made our customer support so much easier! The live chat with the AI chatbot is super fast, and the customizable widget looks great with our brand. Love the FAQ hub and how easy it is for customers to track orders.

Big thanks to Hana from customer service—she’s so sweet and helpful! Chatty is a game-changer for any business.

Baba Dzsungel
Hungary
5 days using the app
January 18, 2025

Outstanding Support from Hana!

I recently reached out to Chatty's support team and had the pleasure of being assisted by Hana. Her response was incredibly fast, friendly, and helpful in every possible way. She took the time to thoroughly address my concerns, provide clear instructions, and ensure that everything was resolved to my satisfaction.

What truly stood out was her friendly manner and dedication to making my experience smooth. If this is the standard of support that Chatty provides, I can confidently say they’ve set the bar high.

Highly recommend both the app and their exceptional customer service!

afifkichli
Lebanon
3 days using the app
January 21, 2025

Such a great app and the support was even better. Had a few edits that needed to be done and they were completed in a few seconds!!!

orcha
United States
17 days using the app
January 30, 2025

Amazing support from Jasmine and Maison , thanks alot ! The best chat app for sure !

MariaShape
France
4 months using the app
February 8, 2025

Just downloaded the app, great and quick customer service, it answers all my needs and Hannah from the customer support team was very professional!
Great first impression and hopefully a great experience down the road

Kraftathlet
Estonia
4 days using the app