
Chatty AI Chatbot & Live Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,410)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement with its live chat and FAQ management features. They value the customizable chat widget that aligns with their brand and the AI assistant that streamlines interactions. The app integrates seamlessly with Shopify and is expected to connect with Instagram and Facebook. Merchants also praise the intuitive design and the responsive support team for their quick and effective help.
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Its easy to use and the team are always available to assist. Hana was a great help. Efficient and friendly.
Had an issue with the Chatty logo in emails, and Sonny and the Chatty team helped solve my issue with speed and professionalism I appreciate you all and thank you so much for all of your great support!
Hana was great with helping me, i was confused when trying to sort the app out on my phone and was just being silly but Hana was patient with me and guided me through it.
I am just setting up but I can see all the potential that this app has to offer! I needed help from support and Hana has been really helpful!
Worked with Jasmine and Anivia to remove the message bubble that was displaying 2 unread messages by default. Apparently, this is used to attract attention to the customers but I believe it would cause confusion so I reached out with my request to have it removed and within seconds it was rectified. Thank you Jasmine and Anivia!
Amazing tool and awesome service!
Chatty has made our customer support so much easier! The live chat with the AI chatbot is super fast, and the customizable widget looks great with our brand. Love the FAQ hub and how easy it is for customers to track orders.
Big thanks to Hana from customer service—she’s so sweet and helpful! Chatty is a game-changer for any business.
Outstanding Support from Hana!
I recently reached out to Chatty's support team and had the pleasure of being assisted by Hana. Her response was incredibly fast, friendly, and helpful in every possible way. She took the time to thoroughly address my concerns, provide clear instructions, and ensure that everything was resolved to my satisfaction.
What truly stood out was her friendly manner and dedication to making my experience smooth. If this is the standard of support that Chatty provides, I can confidently say they’ve set the bar high.
Highly recommend both the app and their exceptional customer service!
Such a great app and the support was even better. Had a few edits that needed to be done and they were completed in a few seconds!!!
Amazing support from Jasmine and Maison , thanks alot ! The best chat app for sure !
Just downloaded the app, great and quick customer service, it answers all my needs and Hannah from the customer support team was very professional!
Great first impression and hopefully a great experience down the road