Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,225)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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The response is really quick and effective. And the page layout is great. Thanks to Hana and Nikita who are patient to my questions.
Excellent platform! Rosie from their team helped me set up a few things. Quick responses. Some features are still under development, but the core offering works well - live chats, faqs. They are moving in the right direction!
An excellent online chat app for businesses. Its user-friendly interface and powerful features improve customer communication. Special thanks to Audrey for her professional support. Highly recommended!
It's a free program with great features, thanks to Hana's help and support!
Great help. Thanks.
The support is great. Very fast and proffessional thanks to Hana. Great app!
Amazing support and app!
Lydia's support was exceptional!
I was having trouble getting my FAQ's page to display on my website. I used the chat function and Prakash was extremely friendly and helpful. Within no time my issue was sorted and everything is working perfectly now. This was my first experience contacting customer support and it was a great experience. Definitely a 5-star rating for Prakash and the support team.
Jeg manglede en fuldkommen dansk oversættelse til appen og kontaktede kundeservice. Lydia svarede hurtig tilbage og fik opgaven sat i gang. Efter et par dage var det opsat uden problemer.
The best experience with apps in shopify. Very useful the the best costumer service. Hana was very helpful and fast on solving the issues and questions.