Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,225)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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really simple and easy to use, quick support, wide range of design options, responsive, very good, would recommend for businesses that are starting
I had a great time with Hana, super kind, she solved my problem in a few minutes! Recommended
Hana was a great help with my issues using FAQ
Service client vraiment au top , rapide et efficace je recommande
Goeie service en alle instellingen zijn overzichtelijk en goed te wijzigen.
The support service officer is very kind and patience. Ms. Abby provided me with the resourceful guideline for setting up the Chatty app into my Shopify.
The reply speed is also instantly sent after a seconds of the user's inquiry.
I would be happy to recommend this support service to others if I have a chance. Thank you!
Ik ben snel en goed goed geholpen met een probleem die ik ondervond en het probleem is ook snel opgelost door Alicia. Ben zeer tevreden
Amazing customer service, extremely fast to fix any issues through their chat. Really impressed with the app even on the free plan! Shout out to Esther in particular!
I had an excellent experience with customer service. They were quick, efficient, and straight to the point when addressing my questions. I've interacted with Tiana and William on different occasions since installing this app, and both were incredibly helpful, resolving my requests promptly with kindness and professionalism.
The app itself is fantastic—it works perfectly for my needs. I'm also happy they recently added a live chat option. It's user-friendly, with great features that look professional on my site.
I highly recommend this app to anyone looking for a reliable solution. It's easy to use and backed by a stellar customer service team.
Good support, Damian is a king.