Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,225)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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Hana was a great help in setting this up. Thank you!
I'm absolutely delighted with the support for the application! Audrey has been incredibly helpful throughout, assisting me with troubleshooting, providing clear instructions, and ensuring a smooth experience. Her professionalism and expertise have made all the difference. A big thank you to Audrey and the support team!
as for a free app there is everything you need. support is also top notch
The app works just fine. I still can't believe it's for free! Plus, amazing customer service, especially from Tiana <3
The FAQ would not work and got it sorted really fast thanks to Kevin!
Assistenza top, app completa di tutto e sempre in costante miglioramento
I contacted support to get my FAQ page up and running after it disappeared. Esther solved my problem in no time and was accommodating, precise and very efficient and had my page up and running in a few minutes. I am always very happy with the support from this team but Esther really impressed me on how fast she resolved it. Thank you very very much.
KR, Sarah
The app and support are incredibly good and Hana is very easy to communicate with and was able to solve my problem in just a few minutes. I definitely recommend the app and would like to thank Hana very much.
I was having trouble with my FAQ page not showing up on my header and Hana and Toby were fantastic. They where quick, responsive, and fixed my problem!
This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Audrey and Tony helped me really really fast to solve my request!!! Great job guys!!! Thank you!!!