Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,225)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
Refine
-
By rating
Best Chat application Ever, Friendly Support, Recommended :D.
Tiana and Anivia helped me solve my problem with displaying the FAQs. Thank you!
Hana and all the team have been very helpfull to help me integrate Chatty. Thank you Chatty for this incredible app and support at such a great price :)
The app has great customizable features. Their FAQ page helped me create a professional-looking page for my website. Audrey and Anivia were a great help. Quick and efficient.
Very responsive and competent after-sales service. Thanks to Hana
Nolan and Nikita were fantastic and most helpful in troubleshooting the issue I was facing. While I am only just setting up, I already see a lot of potential in Chatty and can't wait to begin using it at its full potential. Thank you team!
Mia is the best agent, she deserves all the best
Loved the experience so far. Easy to install and super responsive support. We were using an alternate solution that was not half as good as this.
Audrey and Toby handheld me to install the app and debug small issues in no time.
Really good app with a lot of options to optimize for individual use.
support is super fast and helps with every issue
so its a no brainer, will use it for another store too
Thanks to Hana for the fast support
I recently had a fantastic experience with Chatty and wanted to share. Rosie, one of their support execs, was lightning-fast in responding to my issue. She not only fixed it quickly but also explained why it happened and gave tips to avoid it in the future. Her expertise and friendly approach made me feel valued. I highly recommend Chatty for their top-notch customer service, especially thanks to Rosie!