Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (2,313)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and support with features like live chat, AI assistant, customizable FAQs, and real-time order tracking. They appreciate its intuitive, customizable interface and seamless Shopify integration. The reliable performance and responsive customer support team are also noted for enhancing user experience and resolving issues efficiently, making it a valuable tool for improving customer service and operational efficiency.

December 7, 2024

Nice app for frequently asked questions on my website. Good customer service. I was helped well by Alicia. I am very satisfied!

Jovira
Netherlands
About 1 month using the app
January 2, 2025

Jade was on point to resolve our questions and technical issues.
The replies were fast and accurate, with a friendly touch :)
The app is easy to use and the great customer support is a real plus !

Nyte
France
About 1 month using the app
December 5, 2024

Using just for one day, but it feels really good. nice design, easy to use with clients, can automatically see if client have added some items to cart and also recent order numbers and so on. Had some questions to support team and I got great support from Damian, nice work, keep going :).

Madestickers
Sweden
About 22 hours using the app
October 21, 2024

I recently started using Chatty, and I couldn't be more impressed! This live support app is fantastic, providing quick and efficient assistance whenever I need it. The user interface is intuitive, making it easy to navigate. What really stands out, though, is the support team—they're incredibly helpful and responsive. Whether I have a question or need guidance, they’re always ready to assist with a friendly attitude. Overall, Chatty has significantly improved my customer support experience. Highly recommend!

Buvea Jewels
United Arab Emirates
About 2 months using the app
November 25, 2024

I really like this app. It includes all the features I need and fulfills my needs. Thank you to the team for their prompt support and courteous treatment. I give it a 5+

Estita Fashion
Estonia
About 2 months using the app
November 30, 2024

I have concerns with the features of the live chat, so I ask for help through chat. Audrey, one of their member shows up to help me. I ask her to do some testing on my behalf on her end to make sure everything working on the customer side. She do it straight away, and answered all my questions. So far, I am happy with using this app :), their team especially Audrey is always ready to help. Good Job!

Bead Lighting
Australia
2 days using the app
January 18, 2025

nice plugin and Great support from the team .. really appreciate the support we received from Jasmine and Maison ... highly recommended

Fragrance Beyond Boundaries
Oman
25 days using the app
January 20, 2025

I recently encountered a significant issue on my website involving the App Chaty plugin. I reached out to support and was fortunate to work with Hana, who was incredibly helpful and patient. We collaborated closely for a long time, and thanks to Hana's dedication and expertise, we managed to resolve the problem. I truly appreciate the exceptional support provided by Hana and highly recommend their assistance to anyone facing technical challenges. Thank you, Hana, for your outstanding service!

iSmartDeals
Pakistan
3 days using the app
October 24, 2024

My experience have been great. It does what I need during my first setup of my website, and answers my queries responsively. Special thanks to Damian for the help!

wyldrose
Qatar
2 months using the app
December 4, 2024

Good features, easy setup, friendly service, very good

DEJAVU-FILMS
Canada
2 months using the app