Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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I have just started using it, but so far so good. The "chat" service where "Hana" has attended me has been super fast and effective, in a moment they have solved my problem. A 10 for this app! Thank you.
I love the app so far, Easy to use, has all the key features, and best of all is free. I had a few issues but thanks to Hana everything is ok now. Thanks to Hana and the entire team for this wonderful app. Highly recommend.
Great app, easy to use and set up. It makes chatting with your customers so simple. Great customer service—Tiana was very helpful!
Great app, especially , thanks for Linda's help
Snel antwoord en fijne begeleiding wanneer je iets niet snapt.
Hana was super nice and went above and beyond helping me out!!!
I'm extremely grateful for her!!!
I can't get over how great this app is! This will seriously cut down on customer help requests.
The app is non-invasive to my store theme. The customizations are simple but effective.
The customer service is fast and friendly!
I can't wait to check out the other services Avada offers!
Thank you :)
This application is the best of its kind. Managers Tiana and Toby very quickly helped me figure out the problem. Highly recommend!)
So far I was very happy using this app because of several reasons:
1) it's very lightweight and doesn't slow down your store (while some other apps increase blocking time by 500-1000 ms!); 2) easy to set up and customize; 3) I had just one error during setting this app and support agent Emily was very quick and helpful with resolving this issue.
Great app for increasing conversions and retaining customers with Live Chat. Bonus is FAQs which can be customized easily.
Best thing about Chatty is the customer support. Almost immediate live support, shout out to Hana for the great support in on-boarding and explaining the settings and features.
Overall very much satisfied with this wonderful app true to its cause.