Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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It's a great app, I use it to setup an excellent and professional FAQ page quickly. The support team is also awesome. Today I hit an issue, that's the FAQ page only shows up part of the questions. I reached out to support team, Kevin helped me fix this issue quickly, that's pretty fantastic.
Amazing App and Support, Hanna Helped me out really quick and made sure everything worked perfectly. Big Fan of All Avada's apps!!
Excellent customer support, Prakash assisted me with everything I needed. 10 out of 10
amazing service by rosie very cooperative
"Chatty: Livechat Helpdesk, FAQ is an indispensable tool for any business looking to streamline customer support. With its intuitive interface and robust features, Chatty simplifies communication between businesses and their customers. The live chat functionality allows for real-time assistance, while the FAQ section provides comprehensive answers to commonly asked questions, reducing the workload on support agents. Its customizable options ensure seamless integration with any website or platform. Overall, Chatty empowers businesses to deliver exceptional customer service efficiently."
Nikita and Audrey were amazing and made sure I set up my chat until I was satifsfied!!
loved the app offers a lot for free and helps you grow your business. amazing!
big thanks to tiana - tony
Utilizar chatty ha sido una experiencia única, me ha permitido desarrollar más mi negocio permitiendome conectarme mucho más con el cliente mediante un buen servicio. La recomiendo.
This app gives a modern look and feel. Can't believe its free, I would definately pay to use it. Also I had to contact support a couple of times. Hana is so lovely and prompt. Highly recommend.
The team at Avada were super helpful in getting the app working well with our theme, especially Audrey who was very responsive and assisted me in answering all my questions quickly. Great app it seems so far!