Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,226)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

May 27, 2024

Nikita and Audrey were amazing and made sure I set up my chat until I was satifsfied!!

Mascotville
United States
About 2 months using the app
September 11, 2024

Utilizar chatty ha sido una experiencia única, me ha permitido desarrollar más mi negocio permitiendome conectarme mucho más con el cliente mediante un buen servicio. La recomiendo.

Mundo Caramelo
Ecuador
1 day using the app
January 12, 2024

loved the app offers a lot for free and helps you grow your business. amazing!

big thanks to tiana - tony

SakuraTree
Saudi Arabia
8 months using the app
January 27, 2024

This app gives a modern look and feel. Can't believe its free, I would definately pay to use it. Also I had to contact support a couple of times. Hana is so lovely and prompt. Highly recommend.

BALLOONS2U
Australia
9 months using the app
January 18, 2024

The team at Avada were super helpful in getting the app working well with our theme, especially Audrey who was very responsive and assisted me in answering all my questions quickly. Great app it seems so far!

R44 Performance
United Kingdom
5 months using the app
May 6, 2024

love it! quick help support especially with Esther who was very kind and helpful

Osseia
France
3 months using the app
March 9, 2024

The app is simply brilliant, works perfectly and does what it's supposed to do. The support is super fast, competent and always there when you need it. Hana always helped me quickly and perfectly, thank you Hana

BLOODY-STREETS.DE
Germany
4 months using the app
June 18, 2024

I had a problem connecting my page on the shop. I asked for help and Hana supported me within seconds and the problem was fixed within minutes. Great Service and kindness. Thankful!

LOTTARDO
Netherlands
4 days using the app
April 26, 2024

Pamela ,

Thank you for your service , you helped me in 10 mins after a lot of trying to fix this problem!

Thank you , you are amazing !

Kind Regards

MOTUS

Motus BV
Belgium
3 months using the app
December 20, 2024

App works well, I like it. So helpful support, Hana is kind and patient person :) Thanks for chatting

NailRoomStudio
Poland