Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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The app works perfectly, exactly what I was looking for. Hana was amazing and quick with the support!
Supergoede app en wat een goede ondersteuning! zojuist ben ik geholpen door Sonny via de Chat. Er wordt echt tijd voor je genomen je wordt echt erg goed geholpen! Dankjewel Sonny voor jouw hulp en geduld.
Een aanrader en als er problemen zijn dan is er altijd wel een topper om je te helpen. In mij geval Sonny!
A few fixes where needed in my store for the chat app of avada. The response team (Hana and Toby) made the changes very quick after the request. (less then an hour). Great job!
Amazing customer Support and great customization. Thanks especially to Lydia and Anivia for realizing all the details I wished in such loving way. :)
Excellent customer service. I had an issue with the FAQs page on the mobile not being correctly aligned in the centre. The tech people fixed it within a day.
Very prompt assistance and detial guidelins for newcomers.
5/5 recommanded
This app made my FAQ more professional and easygoing. The customer support from the Avada team is excellent and prompt. Especially, Esther was so helpful and prompt in her support. They always get back as soon as possible. Additionally, they solved my issues from their end without asking me to do many tasks to resolve them.
Other features of this app are also helpful, such as Chat.
I would recommend other businesses to use this app!
Tiana helped me through out step by step. I am new to this app and I am getting like it already. Thanks
Thanks so much for your help Jasmine and Anivia. This is my first time building a webshop, so I'm totally new to this. I wanted to make some adjustments and Jasmine was there to help me. Quick response and clear explanation. I recommend avada to everyone <3
I was facing some technical issue woth adding more than 10 FAQs, so I asked for support. Within a minute, Hana from Chatty replied and the whole issue was resolved in couple of minutes. Writing this review is taking me longer than that.
4 stars for such a great free app and 5th star for the prompt help from Hana. 10/10 Recommended.