Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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Tiana and Anivia were extremely helpful at supporting me in no longer having a duplicate page title showing with the FAQ page. I had been trying to remove the duplication for 3 days before reaching out. Thanks again!
Very good auxiliary tool, I hope the real-time chat function can be more powerful. In addition, the service is very patient, thank you very much.
Awesome app and a great customer experience all around! Judy provided exceptional customer support! She was incredibly helpful, patient, and knowledgeable. Her responses were prompt and thorough, addressing all my questions and concerns with clarity!
Hana is such a great help quickly applies all changes i request and prompts all my needs to the dev-team really appreciate the great work of AVADA keep up the great work! special thanks also to Tiana and Maison you are doing just great <3
OMG!
This app is so amazing, they can help you remove the label for FREE with no questioning. Great customer service from Lydia, she was so kind to me. I highly recommend
Efficient. Hana was fast and kind. Problem solved in under 3 minutes :)
This is a very well done app for generating FAQs pages. I liked my experience with the support via Live Chat: they help you setting up the FAQ page and with any problem you might have with the page style. Esther from the customer support was great!
They are best
I recommend this app for two reasons:
1: They have 24/7 customer service and their team of dedicated workers are always ready to tackle any challenge you throw at them. Like I asked a question and got a response within seconds.
2: The widget is fully customizable so you can really get it to blend with your store very well. It even looks good in the default version, not a lot of customization needed.
If anyone sees this, I would recommend Jasmine as she is what anyone would expect of a customer service rep, she is kind, patient and very calm.
Would definitely recommend this app to new and old drop-shippers.
I recommend the application; I had the pleasure of receiving assistance from Pamela, very kind and helpful. She helped me solve the problem with very quick turnaround times