Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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best service and outlooking
Hana my rep was extremely helpful. Customer Service 5+
+++
Thanks very much to Esther and technical bro Maison, the problem about the style of the icon has been successfully solved. I was very touched by their patience and enthusiasm.
Ik ben zeer goed geholpen door Tiana. Ze legt alles tiptop uit en helpt met alles wat je maar nodig hebt. ferm bedankt
Simple and easy to set up, customizable and above all, quick and effective help when I needed it.
They also have a nice feature where users easily can add suggestions to the app developers and where users can thumbs up or comment on others suggestions.
Sûrement une des meilleures applications de livechat et chatbot actuelle, en plus c'est gratuit et pamela m'a beaucoup aidée !
Amazing support service, quick response
Not only is this software free, but its customer service is very good, especially Hana's response is very timely, and there are many customization options. I highly recommend using this software.
Excellent app and the support staff is very coopeartive. Awsome experiance, specilly with Audrey and Tony, they were very supportive and helped me with my query.
Nikita and Audrey were amazing and made sure I set up my chat until I was satifsfied!!