Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,227)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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I recently had the pleasure of using Avada, and I am incredibly impressed by both the app and its support service. As a free app, it offers a wealth of features that are typically found in premium versions. The interface is user-friendly and intuitive, making it easy to navigate and use.
What truly sets Avada apart, though, is its magnificent support service. I encountered an issue and decided to reach out for assistance. To my delight, the support team responded promptly and went above and beyond to resolve my problem. They were patient, attentive, and dedicated to ensuring my experience was seamless.
Not only did they address my issue quickly, but they also followed up to make sure everything was working perfectly. It's rare to find such a high level of commitment and customer care, especially for a free app. I highly recommend Avada to anyone looking for a reliable and well-supported application. Five stars!
No wonder why it has 5 stars, irreplaceable, awesome ecosystem, 10 out of 10 customer service, totally customizable, including css.
Sehr guter Support und kinderleichte Einstellung. Es ist alles übersichtlich gehalten und der Support hilft einem direkt wenn man eine Frage hat. Kann ich nur weiterempfehlen
Very good app and the customer service is very helpful. Liz help us to use the app properly, we can use more icon now. I can recommend it
This app is amazingly easy to set up, slowly discovering more and more Avada products, and they don't stop surprising me whit the excellent effectiveness of their products. A had an excellent experience whit, Prakash, from chat support extending app futures for me.
Juliana was quick to reply to my need for assistance. She was very helpful and got everything taken care of with no issues at all.
Audrey help me changed the chat window icon
Efficient. Hana was fast and kind. Problem solved in under 3 minutes :)
Rigtig god service fra Esther som løste mit problem med det samme.
Generelt kun oplevet god service og en super funktionel app.
Fast and helpful supports........................................................................... thanks
We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!
Sincerely,
AVADA Support Team