Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (2,374)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with features like live chat, FAQs, order tracking, and AI assistant capabilities. They appreciate the intuitive interface, seamless Shopify integration, and customizable design options. The app's reliability and the support team's responsiveness and professionalism are also frequently praised, enhancing the overall user experience.

September 1, 2023

Great free app!
There was an issue with hiding the FAQ widget, but Abby from the support team was able to get it fixed right away.
Much appreciated!

doka-deals.be
Belgium
About 3 hours using the app
January 25, 2024

Eine gute und übersichtliche App, Audrey ist mir immer gut und schnell behilflich. Super wäre es eine deutsche Version zu haben, wobei man den Inhalt bereits eigenständig auf deutsch ändern kann.

FitShape
Germany
About 2 hours using the app
March 3, 2023

Belle application. Le service client est bon, Hana fait parti de l'une d'elles, réponses rapides. Cependant, l'application ne prend pas en compte un chat intégré, j'aurais aimé que ce soit le cas.

SoftGun
France
About 2 hours using the app
January 25, 2024

jasmine and maison helped quite promptly with our doubts and queries

TheIndianRose
India
About 2 hours using the app
September 1, 2022

So far so good. We needed an effective FAQ page and this App seems to provide what we are looking for.

ET Bikes.co.uk
United Kingdom
About 1 hour using the app
November 6, 2022

Amazing service, Prakash provided amazing service as part of the live chat, prompt and answered all my questions

UpWakes
United Kingdom
29 minutes using the app
Chatty (By Avada) replied November 9, 2022

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

AVADA Support Team

May 2, 2023

I think this FAQ App is wonderful and the Avada team is pleasure to work with especially Esther she is a great help

F2FBox
United States
25 minutes using the app
February 19, 2025

Sakura Products Co
Canada
4 months using the app
February 20, 2024

BRV STORE
United States
20 days using the app