Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,192)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and support through features like live chat, customizable chat widgets, FAQ integration, and order tracking. They appreciate its intuitive interface and seamless integration with Shopify, noting the straightforward setup and reliable performance. Exceptional customer support is frequently praised for its quick and efficient issue resolution, enhancing the merchant experience.

September 1, 2023

Great free app!
There was an issue with hiding the FAQ widget, but Abby from the support team was able to get it fixed right away.
Much appreciated!

doka-deals.be
Belgium
About 3 hours using the app
March 3, 2023

Belle application. Le service client est bon, Hana fait parti de l'une d'elles, réponses rapides. Cependant, l'application ne prend pas en compte un chat intégré, j'aurais aimé que ce soit le cas.

SoftGun
France
About 2 hours using the app
September 1, 2022

So far so good. We needed an effective FAQ page and this App seems to provide what we are looking for.

ET Bikes.co.uk
United Kingdom
About 1 hour using the app
November 6, 2022

Amazing service, Prakash provided amazing service as part of the live chat, prompt and answered all my questions

UpWakes
United Kingdom
29 minutes using the app
Chatty replied November 9, 2022

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

AVADA Support Team

May 2, 2023

I think this FAQ App is wonderful and the Avada team is pleasure to work with especially Esther she is a great help

F2FBox
United States
25 minutes using the app
February 20, 2024

BRV STORE
United States
20 days using the app