
Chatty AI Chatbot & Live Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,379)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and sales with features like live chat, FAQs, order tracking, and AI assistant capabilities. They appreciate the intuitive interface, seamless Shopify integration, and customizable design options. The app's reliability and the support team's responsiveness and professionalism are also frequently praised, enhancing the overall user experience.
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Im really thankful that Audrey helped with my question. She had patience and listened to my problem. Im really happy about the service and look forward to chat with you again!
Hana and all the team have been very helpfull to help me integrate Chatty. Thank you Chatty for this incredible app and support at such a great price :)
Today marks my first day using this app, and I’m already impressed! The live chat feature is fantastic for providing instant customer support, making it easier to engage visitors and encourage sales. Setting up the FAQs hub was a breeze, and it’s great for helping customers find answers on their own without waiting for a response.
The chat widget customization is straightforward, letting me match it to my brand in just a few clicks. I’ve also tried the order tracking feature, which seems really convenient for letting customers check their order status on the go.
I have to mention the outstanding customer support I’ve received so far. Hana and Damian have been incredibly helpful, guiding me through the setup process and answering all my questions promptly. Their support has made my first day using the app a great experience.
So far, I’m really pleased with the app and look forward to seeing how it continues to improve my store’s customer service!
I am very happy with this app, it does what it is supposed to do and Alyssa from support was super nice and helped me quickly. i highly recommend.
I received excellent customer service from Hana. She was very quick and efficient in resolving my issue.
I recently installed this app for my Shopify store, and I have to say, it’s been a game-changer. The features are exactly what I needed to allow customers to easily get in contact with us quickly via the online chat function. The interface is user-friendly, and it integrates seamlessly with my store.
But what truly stood out was the customer support. I had a query about a specific feature, and Sonny was incredibly helpful. Not only did he respond quickly, but he also went above and beyond to ensure I understood how to make the most of the app’s capabilities. His patience and expertise made a potentially confusing situation a breeze to navigate. Thank you Sonny I am most grateful :-)
Thank you Damian for the quick and good help! Highly recomend :)
I've had this app for abut a year and its been great since day 1. I've recently had to reach out to customer support and Audrey was amazing. She was very helpful and super efficient.
Nice app for frequently asked questions on my website. Good customer service. I was helped well by Alicia. I am very satisfied!
I recently started using Chatty: Live Chat Helpdesk FAQ for my Shopify store and have had a great experience so far. The app is intuitive, well-designed, and fits perfectly with the goals of enhancing customer interaction and providing real-time support.
The standout feature for me is the AI assistant functionality, which makes managing FAQs and live chat so much easier. It feels seamless and saves a significant amount of time in responding to customer queries. The app’s customization options allow me to personalize the chat experience to align with my store's branding.
A big shoutout to Audrey from the support team—she was instrumental in setting everything up for me. Her guidance was clear and professional, and she made the whole process smooth and straightforward. Audrey’s support ensured I could maximize the app’s features from the start.
If you’re looking to add an AI-powered customer support tool to your Shopify store, I highly recommend Chatty. It’s a game-changer for improving customer satisfaction and engagement.