Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (2,391)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with features like live chat, FAQs, order tracking, and AI assistant capabilities. They appreciate the intuitive interface, seamless Shopify integration, and customizable design options. The app's reliability and the support team's responsiveness and professionalism are also frequently praised, enhancing the overall user experience.

December 26, 2024

Great service from Hana today to solve an issue i had with the app ,all in all very happy with all dealings with the Chatty team thanks

Wonderscape Toys
United Kingdom
About 2 months using the app
December 18, 2024

Great experience! Fast and accurate response, with friendly and helpful service. The process was straightforward and easy to use. Highly recommend!

UltramarXL
Netherlands
29 days using the app
February 19, 2025

I received excellent customer service from Hana. She was very quick and efficient in resolving my issue.

MARIGOLD KIDS
Australia
8 days using the app
March 3, 2025

I’m really happy with the Shopify app support service. They fixed my issues quickly and efficiently. The support team responded fast, and I felt well taken care of throughout the process. I’m very satisfied with the service, and I’d like to thank them for their excellent support.

YOUBOOST LLC
Liechtenstein
3 days using the app
December 16, 2024

Hana and all the team have been very helpfull to help me integrate Chatty. Thank you Chatty for this incredible app and support at such a great price :)

Maison de la soie
France
About 1 month using the app
December 7, 2024

I am very happy with this app, it does what it is supposed to do and Alyssa from support was super nice and helped me quickly. i highly recommend.

Flora D'Amour
Netherlands
15 days using the app
October 28, 2024

Today marks my first day using this app, and I’m already impressed! The live chat feature is fantastic for providing instant customer support, making it easier to engage visitors and encourage sales. Setting up the FAQs hub was a breeze, and it’s great for helping customers find answers on their own without waiting for a response.

The chat widget customization is straightforward, letting me ...

snoofy
Israel
2 months using the app
January 22, 2025

Thank you Damian for the quick and good help! Highly recomend :)

Lasaire
Netherlands
About 2 months using the app
January 3, 2025

I recently started using Chatty: Live Chat Helpdesk FAQ for my Shopify store and have had a great experience so far. The app is intuitive, well-designed, and fits perfectly with the goals of enhancing customer interaction and providing real-time support.

The standout feature for me is the AI assistant functionality, which makes managing FAQs and live chat so much easier. It feels seamless and ...

cdsmailer
United States
About 17 hours using the app
November 15, 2024

I recently installed this app for my Shopify store, and I have to say, it’s been a game-changer. The features are exactly what I needed to allow customers to easily get in contact with us quickly via the online chat function. The interface is user-friendly, and it integrates seamlessly with my store.

But what truly stood out was the customer support. I had a query about a specific feature, and ...

Blossom Lane Cards & Gifts
United Kingdom
10 days using the app