Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,228)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

April 20, 2024

Ótimo aplicativo, com várias funções. O atendimento é excelente e rápido. Falei por chat com a Esther que tirou minhas duvidas prontamente e me orientou na configuração que eu precisava.
Recomento 100%.

i-animials
Brazil
8 months using the app
May 21, 2024

Hana helped me a lot that awesome 10/10

Memorie Eterna
Romania
About 2 months using the app
December 13, 2022

An easy to use product, customizable and excellent customer service, Juliana Helped me out in no time.

Global Eco Bioscience
United States
Almost 2 years using the app
November 20, 2022

Great customer service. Liz was excellent in helping me with my configuration. I really the whole FAQ page, it looks very professional.

CHILLSMART
Singapore
Almost 2 years using the app
January 3, 2023

Great app, super easy interface. Also, thanks a lot to Hana for super fast support. She is answering your questions in seconds

aaapresets
United States
Almost 2 years using the app
April 28, 2023

Sunny was so helpful and corrected an issue I had when I switched over themes. I will continue to use Avada for my store because of this. Thanks Sunny!

Rinsebidet
United States
Almost 2 years using the app
May 23, 2024

Plugin qui répond aux attentes ! Les deux assistants " Hana" et "Maison" très reactifs et prennent leur temps pour vous aider. Je recommande ce plugin qui est fonctionnel et ergonomique

Miave Food
France
About 2 months using the app
October 3, 2022

Excelente aplicación, gracias a Hana por su ayuda y paciencia! Me ha funcionado para todo lo que requiero en mi tienda.

Fan Army
Mexico
Almost 2 years using the app
May 26, 2024

The app has great customizable features. Their FAQ page helped me create a professional-looking page for my website. Audrey and Anivia were a great help. Quick and efficient.

Smart AI Pets
United Kingdom
About 1 month using the app
Edited April 12, 2023

I updated my theme for spring/summer 2023 and needed a quick assist with my FAQ page and quick it was. I spoke with Hana who didn't even gain full access into my store and was still able to fix the problem for me. Thanks so much. I really love using Avada's products. They have the best customer service!

Glamorous Boutique USA L.L.C.
United States
Almost 2 years using the app