Reviews (1,506)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement with its 24/7 chatbot that handles various interactions like order inquiries and product details. It integrates smoothly with Shopify and multiple communication platforms including WhatsApp and Messenger. The user-friendly interface and responsive support team are frequently praised, making it a valuable tool for automating customer service and enhancing sales conversions.

October 18, 2024

Thanks Hana for the excellent assistant

Bean Brothers
Malaysia
2 days using the app
August 31, 2024

Very useful, and the help is timely

STYLE NEW STAR
Japan
About 24 hours using the app
Edited March 13, 2024

Solicitamos ajuda e a resposta foi de imediata. Serviço muito prestável da Sunny.

Algori Brand
Portugal
Over 1 year using the app
Edited August 7, 2024

Nice app. They offer a quick and great support. Thank you for Judy for her help.

Homeoanimo
Canada
Over 1 year using the app
Edited June 29, 2025

I'm Japanese and my English is not good, but thanks to the very kind support I received, I was able to add the app to the site without any problems. Hana was the one who took care of me. she was very kind.Thank you!

name couture tsumugi
Japan
About 1 year using the app
September 3, 2024

Eines der besten Tools. Unschlagbarer Kundenservice. Jasmin ist wirklich eine der besten Kundenberaterinen.

BenzoDesign
Germany
44 minutes using the app
February 22, 2024

Quick and friendly assistance.
I interfaced with Hana and she immediately resolved a page loading error.

Pinguini Tattici Nucleari Store
Italy
About 1 year using the app
December 21, 2024

Great support! Thanks a lot Sonny!

Artem Legrand
France
About 2 hours using the app
March 15, 2025

Hana

WoofBitz
Lebanon
37 minutes using the app
January 24, 2024

perfect apps. and very good service by Esther. Nice!

WELQUEEN HOME DECOR
Hong Kong SAR
About 1 year using the app