Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,228)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

February 25, 2023

Simple and easy to use. Has everything i need for a proper store. Customer service (Juliana who helped me) is also very kind, helpful and amazing.

ForTheWorld
United States
Almost 2 years using the app
November 15, 2022

Great support from Prakash! He helped me through setting up and getting everything sorted for using it in my store.

Haven Way
United States
Over 1 year using the app
April 24, 2024

The app is very good and the service was excellent. Thank you very much for your assistance, Hana!

Braza Shopping Plus
Brazil
6 months using the app
October 23, 2022

Esther heeft mij super geholpen, nu kan ik meer iconen gebruiken en mijn FAQ goed gebruiken in mijn webshop.

UPSHOT Performance
Netherlands
Over 1 year using the app
Chatty (By Avada) replied October 27, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

All the best,
AVADA Support Team

September 1, 2022

Abby helped us really fast! This is app is helpful. I highly recommend it to everyone, especially if you just opened your store.

Maxim Boutique
United States
Over 1 year using the app
February 12, 2023

A very good and user-friendly appliacation. Tony was very helpful and quick with the changes in css. I recommend.

cocobutik
Poland
Over 1 year using the app
Edited February 24, 2023

Übersichtlicher Aufbau beim erstellen einer FAQ -Seite und ein schneller Support.
Ich habe es ohne gewisse Vorerfahrungen heruntergeladen und kam mit der App gut zurecht.
Lydia vom Kundenservice hat mir super weitergeholfen!

Severe-Atelier
Germany
Over 1 year using the app
May 21, 2024

This app is so good, best part it's free! Excellent team, Thank You Hana!

ValentinasModa
Moldova
About 2 months using the app
December 7, 2022

I was looking for a free FAQ app to help us setup an FAQ page for our site. Started using the app, and Prakash from AVADA was extremely helpful via their chat support. Added additional icons, expanded the # of faqs I could add...very cool.

Thanks guys, love the product!

Moda Life
United States
Over 1 year using the app
March 24, 2023

This app is great and easy to customize!! Extremely easy to add personalized FAQs, highly recommend!! If you need help, Abby from chat support is extremely quick to answer and very helpful!

Two Crafty Gays
United States
Over 1 year using the app