Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,229)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
Refine
-
By rating
Perfect support
Account verification was quick and easy. The agent, Pamela, was friendly and responsive.
This app is amazing so far and is doing everything we need for free! Esther has been super responsive as well and has been great.
Great customer support by Hanah and my shop looks and works amazing!
I had an awesome experience with the support from Abby. She was incredibly helpful, efficient, and resolved my issue in no time. I appreciate the quick response and the dedication to ensuring a positive experience. If you're looking for great support, Abby is the go-to person!
Thank you, Abby, for your outstanding assistance!
this app is very eazy to setup and quick and it has very nice interface. esther and maison really helped me to make changes technically and their response is very appreciatable
Mia and Technician Anivia are very great Customer supports!!! They helped my for custom css.
Frankly the best support I've ever come across. Lightning quick and they will even make little custom changes for you - mostly in just a few minutes. Tiana, Nikita and Mia are fantastic!!
The app itself is perfect if you want to set up a help desk with FAQs. Not used the live chat yet but I can't wait to get going with that too!
Love it.
perfect apps. and very good service by Esther. Nice!
The product is fantastic, and the support has been a standout for me. Hana from the support team has been exceptionally quick in responding and resolving any issues or modifications in real-time.