Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,229)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

June 24, 2024

Perfect support

Mam Portret
Poland
5 months using the app
June 22, 2024

Account verification was quick and easy. The agent, Pamela, was friendly and responsive.

Bemist
United States
About 1 month using the app
February 12, 2024

This app is amazing so far and is doing everything we need for free! Esther has been super responsive as well and has been great.

Franz By Design
United States
3 months using the app
March 19, 2024

Great customer support by Hanah and my shop looks and works amazing!

WeVerify
Mexico
6 months using the app
January 30, 2024

I had an awesome experience with the support from Abby. She was incredibly helpful, efficient, and resolved my issue in no time. I appreciate the quick response and the dedication to ensuring a positive experience. If you're looking for great support, Abby is the go-to person!

Thank you, Abby, for your outstanding assistance!

My Store
Australia
4 months using the app
April 27, 2024

this app is very eazy to setup and quick and it has very nice interface. esther and maison really helped me to make changes technically and their response is very appreciatable

Fondel
India
About 1 month using the app
July 12, 2024

Mia and Technician Anivia are very great Customer supports!!! They helped my for custom css.

Moto Termico
Germany
About 21 hours using the app
May 1, 2024

Frankly the best support I've ever come across. Lightning quick and they will even make little custom changes for you - mostly in just a few minutes. Tiana, Nikita and Mia are fantastic!!

The app itself is perfect if you want to set up a help desk with FAQs. Not used the live chat yet but I can't wait to get going with that too!

Love it.

ShowerSpaah
United Kingdom
2 days using the app
January 24, 2024

perfect apps. and very good service by Esther. Nice!

WELQUEEN HOME DECOR
Hong Kong SAR
About 1 year using the app
May 25, 2024

The product is fantastic, and the support has been a standout for me. Hana from the support team has been exceptionally quick in responding and resolving any issues or modifications in real-time.

Diadem
India
About 1 month using the app