Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,229)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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I started using this App for the FAQ. Always needed in any store. It is incredibly easy to set up and incredibly easy to navigate.
I had a few questions, and I immediately got Esther online. In 2 minutes, she solved everything without any extra explanation.
I can only say I wish all Apps on Shopify had such service instead of being told no one is around from Friday to Monday. If you sell in the digital age, you need to be able to answer customers immediately or at least within a few hours.
Avada did not disappoint, Not in the App, Esther's service, or the ease of use. If you need a FAQ this is the app!
The app seems to work well and is easy to use.
I had an issue and contacted support. Esther responded to me, and she resolved my problem very well; thank you!
This is good and easy to use app. Its features are very simple and good. The most important thing is it have 24 hours support team like "Tiana"...
Fast reply and good understanding of what to do and how to help, also very polite and understanding.
I recently had the pleasure of experiencing exceptional customer service from Lydia and Toby. From the moment I reached out with my inquiry, their professionalism and dedication were evident. Not only were they prompt in their responses, but they also went above and beyond to ensure that our issue was resolved promptly. Thank you.
Great so far. Easy to use and had a problem that was quickly resolved by Esther.
hana was very helpful and kind and solved all my problems very quickly!
thank you very much
Hana from the support team was very helpful and responsive. Amazing service
目前使用感还是不错的，很多比较细节的地方可以设置，，除了点小问题，相应比较快，Hana也很迅速的帮我解决了
Tiana is very fast and really helpful. I highly recommend her.