Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,229)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

February 6, 2024

The most powerful app with all basic features we need for shopify and best part if its free of cost. They have very kind and helpful Customer Service.

Taazon.com
United Arab Emirates
14 days using the app
August 8, 2024

Very good ui, very good service mia

Golden Pandas
France
About 4 hours using the app
June 30, 2024

great app simple to use
thanks to
Hana from support team for the help was very helpful

חיוך לבן
Israel
About 14 hours using the app
March 25, 2024

⭐⭐⭐⭐⭐

Avada WhatsApp Chat, FAQ Page is a game-changer for my Shopify store! The integration of WhatsApp chat and FAQ page feature has significantly improved customer interaction. Plus, Hanah's exceptional customer support takes it to the next level. She's knowledgeable, friendly, and goes above and beyond to help. Highly recommend!

Al Khaani Art
United Arab Emirates
2 months using the app
February 23, 2024

Support team is very nice & helpful my experience of support is very good with them. One of the best Shopify app in free pricing no one can compete them for FAQs

Parvati Freaks
India
About 2 months using the app
February 12, 2024

I really like this app, I wanted an FAQ page and that’s what I got. Hana helped me with every problem I had. Once again thank you!

Croch'Lune
France
19 days using the app
April 3, 2024

This is a great app with fantastic service. Hana from the Live chat team is super helpful and responds quickly. We had a small styling issue which she resolved within a minute! Support pages are helpful too. The app is easy to navigate with plenty of features. Looks really professional. Useful to have both the pop-up and FAQ page, plus the optional chat option. Very impressive for a free app. I'd highly recommend it.

Huffkins Bakery
United Kingdom
7 days using the app
May 30, 2024

It's easy to use and the support were all nice

Snorkel Cook Islands
Cook Islands
About 2 months using the app
September 9, 2024

Tiana helped me very well! The response and solution was really well and quick done by Tiana :)

Trendyfy
Netherlands
January 25, 2024

awesome application And very professional support. Helped us with everything that was needed.

Flovita
Netherlands
2 months using the app