Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,229)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
Refine
-
By rating
My first impression was really good, I faced a problem and one of their agents, Esther, solved the problem pretty fast.
There was a problem with the widget displaying on the site. Hana promptly helped to fix it, thank you. Amazing app
The app is very good and the service was excellent. Thank you very much for your assistance, Hana!
Taking the chatty app for a test drive. So far looks like just the app I need. I hope to see an mobile app version to make it more mobile in the future.
The support staff Tiana was very helpful. Thank you Tiana.
Good service
Excellent app and the support staff is very coopeartive. Awsome experiance, specilly with Audrey and Tony, they were very supportive and helped me with my query.
So far so good! Just did the setup and had a few questions and Tiana and Prakash were amazing!! Thank you!
Rosie responded back as soon as possible and she fixed all the problem shooting. i will recommend.
Audrey, Emily and Tony and super help me to customize a lot, make it complete match with my web. The app is very easy to use and nice design, and the teams is strong and in time help. Great work!!!
Amazing app and amazing customer service.