Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,229)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
Refine
-
By rating
Audrey, Emily and Tony and super help me to customize a lot, make it complete match with my web. The app is very easy to use and nice design, and the teams is strong and in time help. Great work!!!
Fantastic Support from team , App is too good
I had a whole lot of help from the Avada FAQ Page and their technicians which assist me all throughout the process to make sure everything is in place. Very grateful! Thank you!
its easily understandable app. thanks for good support .
I need more icons to display for my FnQ page and Audrey was very helpful. She helps me to unlock more icons. Her response was very quick and very professional. Thank you Audrey for all your help.
Really Appreciated.
Hana my rep was extremely helpful. Customer Service 5+
+++
Love the app. it is easy to use and Pamela from support was quick and helpful when I had a question.
Love this app, and its free! And the support ist amazing and fast! Thanks to Liz and Emily
Hallyfe provided exceptional customer service while assisting me with the Avada FAQs app. His patience, expertise, and prompt responses truly made a difference in streamlining my experience. Support that went above and beyond my expectations!
Quick and friendly assistance.
I interfaced with Hana and she immediately resolved a page loading error.