Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,229)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

January 12, 2024

I faced an issue, and Esther from customer support was super responsive and helped me fixed the issue within couple minutes

SNEAKERLABINDIA
India
3 months using the app
Edited May 14, 2024

Audrey and Nikita helped me very quickly to fix my issue! can only recommend the app

Catproof Garden
Netherlands
27 days using the app
April 17, 2024

nice customer service, Tiana was very helpful

Kaosbeirut
Lebanon
12 months using the app
March 22, 2024

Awesome support provided by "Pamela". Thanks a Ton.

Dilbaro foods
India
8 months using the app
May 27, 2024

Esther is a great customer service representative. Thank you

Boghossian Jewelry
United States
6 months using the app
February 15, 2024

Esther was always there when I needed help, responding promptly and efficiently. Her support made dealing with any issues effortless. I'm really impressed with the level of service provided by Esther and the support team.

My Store
Germany
29 days using the app
July 14, 2024

I got support by Ricky and William and it was very quick and efficient. It is a very good app.

Real Afrah Beauty
Kuwait
About 2 hours using the app
October 18, 2024

jasmine a etait tres gentille et a repondue a tout mes demandes!

omniway
Spain
About 4 hours using the app
March 12, 2024

Liz is a charm! She is so helpful and worked on my issues right away. Im loving this free app so far! <3

DIDI BAINI COLLECTION
United States
3 months using the app
June 9, 2024

Hana and Toby are the best! Fixed my tracking issue :)

Gallery by Flo
United States
4 months using the app