Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,229)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

February 8, 2024

Great App with excellent customer support! Especially Hana was very ambitious to solve a problem we had with our FAQ page. Thank you very much!

pakopako
Germany
About 1 month using the app
Edited February 27, 2024

This is good with nice UI. Tiana and Maison help me fix the configuring problem, quick response, thank you!

I find iphone users can't scroll it down, this is so bad, they fix it for a week and still no solutions.

Stitchingcover
China
10 days using the app
March 30, 2024

I've experienced some technical issues and I was suprised how fast and accurate te support was, all thanks to Tiana

Nibere
Belgium
8 months using the app
May 21, 2024

Hana helped me a lot that awesome 10/10

Memorie Eterna
Romania
About 2 months using the app
April 3, 2024

Tiana helped us really well and quick. The customer service is excellent!

Calmness
Netherlands
5 months using the app
May 10, 2024

I'm just starting out with this but the app is very easy to use altogether. I did ran into some issues but have contacted their support and they've sorten everything in under one minute.

Thanks!

Thundercat Tattoo Studio
United Kingdom
1 day using the app
February 27, 2024

REALLY , EASY TO UNDERSTAND , ALSO THE SUPPORT TEAM IS ALWAYS AVAILABLE, WHICH IS A REAL RELIEF.

AAB Fashion Galleria
Pakistan
2 months using the app
June 9, 2024

Hana and Toby are the best! Fixed my tracking issue :)

Gallery by Flo
United States
4 months using the app
February 10, 2024

I have never seen better support. I had a problem and it was solved immediately. I recommend it to everyone

Teenwear.eu
Slovakia
About 2 months using the app
May 9, 2024

Hana and Toby love for both of them very good support

glammystudios
Germany
5 months using the app