Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (2,403)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with features like live chat, FAQs, order tracking, and AI assistant capabilities. They appreciate the intuitive interface, seamless Shopify integration, and customizable design options. The app's reliability and the support team's responsiveness and professionalism are also frequently praised, enhancing the overall user experience.

March 5, 2025

As someone who has been using Chaaty on my Shopify store for a while, I have to say it's been an absolute game - changer!
The instant chat feature is a lifesaver. It allows me to connect with my customers in real - time, answer their questions promptly, and address any concerns they might have right away. The chat window pops up at just the right times, which is super convenient for both me and ...

EASYLONGER
United States
About 4 hours using the app
December 16, 2024

Hana and all the team have been very helpfull to help me integrate Chatty. Thank you Chatty for this incredible app and support at such a great price :)

Maison de la soie
France
About 1 month using the app
February 12, 2025

Great help and support. Chat support answered all my questions. Definitely moving forward.

Shavel Home Products
United States
23 days using the app
January 22, 2025

Thank you Damian for the quick and good help! Highly recomend :)

Lasaire
Netherlands
About 2 months using the app
March 6, 2025

Really helpful crew and I really appreciate their assistance. Highly recommend.

ubbiworld
United States
14 days using the app
December 7, 2024

I am very happy with this app, it does what it is supposed to do and Alyssa from support was super nice and helped me quickly. i highly recommend.

Flora D'Amour
Netherlands
15 days using the app
January 3, 2025

I recently started using Chatty: Live Chat Helpdesk FAQ for my Shopify store and have had a great experience so far. The app is intuitive, well-designed, and fits perfectly with the goals of enhancing customer interaction and providing real-time support.

The standout feature for me is the AI assistant functionality, which makes managing FAQs and live chat so much easier. It feels seamless and ...

cdsmailer
United States
About 17 hours using the app
January 12, 2025

There customer support acutally solves your problems and helps you in the best way ever. Thank you to Audrey for being the first person on all Shopify apps for helping me with an actual problem.

Monarch
United States
1 day using the app
November 15, 2024

I recently installed this app for my Shopify store, and I have to say, it’s been a game-changer. The features are exactly what I needed to allow customers to easily get in contact with us quickly via the online chat function. The interface is user-friendly, and it integrates seamlessly with my store.

But what truly stood out was the customer support. I had a query about a specific feature, and ...

Blossom Lane Cards & Gifts
United Kingdom
10 days using the app
December 7, 2024

Nice app for frequently asked questions on my website. Good customer service. I was helped well by Alicia. I am very satisfied!

Jovira
Netherlands
About 1 month using the app