Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,221)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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It is a very nice app with lots of features that are paid for in other apps. And the support is stunning! :) I' ve been in contact with Jasmine and Abby. Both were super helpful and helped me to process my requests. Totally recommend. Thank you :)
Great app! It's user-friendly and has significantly improved my store's performance. Huge thanks to Hana for her outstanding support—she was super helpful and responsive. Highly recommend!
I am really happy with the App, Audrey was really nice and helped me fast.
Thanks to Hana for her help. If any problems occur, customer service will solve them as soon as possible.
I've been using the app for about a year now and it is pretty straightforward to use. There are plenty of customizable options to get it to your aesthetic. Any time I have had an issue, support has been very quick to assist and get it working again. Thank you Hana!
Fantastic Support and Easy Integration!
I recently needed some customization help, and Jade from the support team was incredibly helpful. They provided clear instructions and solutions, making the process smooth and straightforward. The app itself is intuitive and integrates seamlessly into my store. Highly recommend for anyone looking for efficient and reliable chat support!
Great free app with a good support team to help with any questions
I want to thank Sonny, who is from the support team. He did a great job.
I wanted to raise the button a bit on the phone and on the computer.
I spoke to the support team and it only took a few minutes to get everything fixed.
Sonny from the support team spoke to me. He is really nice and friendly. It only took me five minutes to do everything. I appreciate it very much and thank him from the bottom of my heart. Knowing that the application is integrated and very good.
Thank you again, my friend Sonny.
Jasmine is very helpful in all my questions. this apps is very useful.
The CSS style can be customized. The online help provided is very timely and useful, especially Hana from Avada Group 2 who provided me with great help. Thank you!