Chatty AI Chatbot & Live Chat

As someone who has been using Chaaty on my Shopify store for a while, I have to say it's been an absolute game - changer!
The instant chat feature is a lifesaver. It allows me to connect with my customers in real - time, answer their questions promptly, and address any concerns they might have right away. The chat window pops up at just the right times, which is super convenient for both me and my customers.
And the fact that I can customize the appearance and the trigger rules is amazing. It fits perfectly with the look and feel of my store.
Audrey from the support team deserves a special shout - out. She's always been incredibly helpful, answering all my queries promptly and guiding me through any issues. Thanks to her and this great app, my customer service has improved significantly, and I've seen an increase in customer satisfaction and loyalty. Highly recommend Chaaty to all Shopify store owners!

Great help and support. Chat support answered all my questions. Definitely moving forward.

I am very happy with this app, it does what it is supposed to do and Alyssa from support was super nice and helped me quickly. i highly recommend.

Thank you Damian for the quick and good help! Highly recomend :)

I recently started using Chatty: Live Chat Helpdesk FAQ for my Shopify store and have had a great experience so far. The app is intuitive, well-designed, and fits perfectly with the goals of enhancing customer interaction and providing real-time support.

The standout feature for me is the AI assistant functionality, which makes managing FAQs and live chat so much easier. It feels seamless and saves a significant amount of time in responding to customer queries. The app’s customization options allow me to personalize the chat experience to align with my store's branding.

A big shoutout to Audrey from the support team—she was instrumental in setting everything up for me. Her guidance was clear and professional, and she made the whole process smooth and straightforward. Audrey’s support ensured I could maximize the app’s features from the start.

If you’re looking to add an AI-powered customer support tool to your Shopify store, I highly recommend Chatty. It’s a game-changer for improving customer satisfaction and engagement.

Today marks my first day using this app, and I’m already impressed! The live chat feature is fantastic for providing instant customer support, making it easier to engage visitors and encourage sales. Setting up the FAQs hub was a breeze, and it’s great for helping customers find answers on their own without waiting for a response.

The chat widget customization is straightforward, letting me match it to my brand in just a few clicks. I’ve also tried the order tracking feature, which seems really convenient for letting customers check their order status on the go.

I have to mention the outstanding customer support I’ve received so far. Hana and Damian have been incredibly helpful, guiding me through the setup process and answering all my questions promptly. Their support has made my first day using the app a great experience.

So far, I’m really pleased with the app and look forward to seeing how it continues to improve my store’s customer service!

There customer support acutally solves your problems and helps you in the best way ever. Thank you to Audrey for being the first person on all Shopify apps for helping me with an actual problem.

I recently installed this app for my Shopify store, and I have to say, it’s been a game-changer. The features are exactly what I needed to allow customers to easily get in contact with us quickly via the online chat function. The interface is user-friendly, and it integrates seamlessly with my store.

But what truly stood out was the customer support. I had a query about a specific feature, and Sonny was incredibly helpful. Not only did he respond quickly, but he also went above and beyond to ensure I understood how to make the most of the app’s capabilities. His patience and expertise made a potentially confusing situation a breeze to navigate. Thank you Sonny I am most grateful :-)

Nice app for frequently asked questions on my website. Good customer service. I was helped well by Alicia. I am very satisfied!

Using just for one day, but it feels really good. nice design, easy to use with clients, can automatically see if client have added some items to cart and also recent order numbers and so on. Had some questions to support team and I got great support from Damian, nice work, keep going :).