Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,229)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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Good Service by Audrey! Thanks for this app to have a good Customer service!
I would like to thank Sunny and Gideon for their fast and quality work, they solved my problem very quickly
Awesome support from Hana! Fast and friendly :)
Amazing experience received by Tiana and customer service is top notch. Resolved all issues within minutes
It is very easy to use and configure. I have saved lot of my time for getting chat bot and FAQ page out. One thing that really stands out is there customer support. They are really very active and quick fix. Prakash and Lydia helped to resolve styling issue related to message icon and FAQ page. Thanks a ton for them for saving my time and making the site better
So far so good. Their customer helpdesk Hana & Nikita was indeed helpful, very friendly, and very efficient on solving problems.
Great simple to use app with great and responsive support team. Lydia was so helpful in getting me set up!
I really liked the service I received when I needed help configuring the app, in addition to quick responses, they resolved my requests
Thank you Sunny for your quick response. She helped me and my technical problem was resolved quickly. I recommend Avada!
Amazing app and assistance. Jasmine was diligent and super fast to help me with my shop. Great!!