Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,229)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

June 4, 2024

Very quickly, Audrey and Tony patiently and carefully solved the questions asked me, thank you

JackalPet
China
About 2 months using the app
February 17, 2024

Customer Service Team is very helpful and polite. Abby and Gideon helped me with all the problems in a perfect manner. Thank you

ACplus
Australia
4 months using the app
February 9, 2024

The app is brilliant, easy to use, and has great customer support, particularly Hana who helped me with some custom CSS and guidance on FAQs. I couldn't believe this app is free.

Bando Sports Towels
United Kingdom
About 1 month using the app
February 17, 2024

Pamela was great very helpful and very friendly. The app is also very well done.

Comfy
Lebanon
3 months using the app
May 1, 2024

Fantastic app and amazing service from Audrey and team! Keep it up!!!!

DF Richards
United Kingdom
3 months using the app
June 25, 2024

Muy buena app, lo que más me gusta es su servicio al cliente. tracy

EMI MERCH
Colombia
28 days using the app
March 3, 2024

Thank you a lot for this amazing app. Thank you Audrey for your support. Great customer service!

GiantMood
United States
2 months using the app
February 22, 2024

Great Experience, I talked with Ms. Sunny she helped me a lot! Highly recommended

Glam Secret
United Arab Emirates
7 months using the app
August 16, 2024

perfect audry

triptoflight
United Arab Emirates
About 1 hour using the app
May 3, 2024

The app is easy to configure and get running in a few minutes. The ability to customize the UI and add custom CSS is a plus. Much thanks to Hana who made sure that I am happy and able to work around the app.

Nature Sante
Canada
1 day using the app