Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,229)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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The service is really in time and helpful. The agent Tiana is super nice and patient. Recommend!
Esta app me ha ayudado mucho para el desarrollo de mi tienda online, ademas el soporte es de gran ayuda, especialmente Tiana, lo mejor de todo es que la app es gratis y dentro de esta no hay pagos extra, ademas de que es muy facil de usar
Pamela solved all of my inquiries quickly, also the app is very intuitive to use.
5/5 stars
The app is simply brilliant, works perfectly and does what it's supposed to do. The support is super fast, competent and always there when you need it. Pamela always helped me quickly and perfectly, thank you Pamela
Their customer service is very professional, online and responded to me in a timely manner and solved my problem. It's great to use. I believe it will show that my store is professional
One of the best customer support agents I have dealt with. Very responsive, helpful, and polite.
I strongly recommend it!
Great support. Thanks for the help(Nolan and Maison)!
the app is perfect and the support (Tiana and Tony ) even better
de app werkt erg goed! Mijn veel gestelde vragen pagina is hierdoor echt geoptimaliseerd. Ook toen ik ergens niet uit kwam hebben ze mij erg goed geholpen en lukte het zo! Zeker aan te raden voor je veel gestelde vragen pagina!
Good customer service even at odd hours. Hana was especially helpful.