Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,230)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

June 7, 2024

Good customer service even at odd hours. Hana was especially helpful.

COMPOUND
Malaysia
1 day using the app
May 16, 2024

very useful app, great client assistance with pamela

Gymlluminati
Italy
6 months using the app
August 20, 2024

de app werkt erg goed! Mijn veel gestelde vragen pagina is hierdoor echt geoptimaliseerd. Ook toen ik ergens niet uit kwam hebben ze mij erg goed geholpen en lukte het zo! Zeker aan te raden voor je veel gestelde vragen pagina!

My Store
Netherlands
4 days using the app
May 10, 2024

It's a much better and more functional app than I expected. beautiful design! support 10/10

ყვითელი
Georgia
21 days using the app
January 22, 2024

I would like to thank Jasmine for her support and quick solution!

Home and Garden TX
United States
9 months using the app
February 12, 2024

I am incredibly satisfied with the exceptional customer support provided by Tiana and Maison at Avada. Their dedication and expertise were evident in assisting me with updating my logo on the Avada chat. Tiana and Maison went above and beyond to ensure a seamless experience, patiently guiding me through the process. Their prompt responses and effective solutions truly exceeded my expectations. I am grateful for their outstanding support, making the entire interaction a positive and stress-free one. Kudos to Tiana and Maison for their professionalism and commitment to customer satisfaction! Thanks again!

SWISH NATION
Australia
11 days using the app
February 13, 2024

It was awesome , Hana helped me in solving few glitch

Rashmi Zariwala
Australia
6 months using the app
March 3, 2024

Emily was amazing and responded quickly. Solved my issue within no matter.

The Contour Pill
Canada
4 months using the app
June 7, 2024

Very useful. And assistance from Hana is very helpful.

TACVASEN
China
20 days using the app
June 24, 2024

@Hana it's good support manager

NightfallLuxe
Ukraine
3 months using the app