Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,230)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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I think it is a very complete application, also excellent support, Nolan and Williams from support did a good job, thank you
Firstly, Tracy was awesome. They were patient, knowledgeable, and friendly. I had several requests for assistance using the chatbot. It was customer service at its finest. This is one the best apps I've tested, free or otherwise. The FAQs page and widget are top-notch. I have not tested the AI features.
Great customer support by Hana. Quick and easy. 100% recommended.
Good service, specialist Sunny Gideon provided me with quick assistance with a technical issue
Good service. The reps were very helpful and responded to my questions promptly.
The customer service is super responsive and the app works great. thanks to Audrey and Nikita for their help!
Avada has such amazing customer support. Hana is such a kind person and super helpful in the process!!!
Very quick and kind support! Thank you!
Very good service, works great! Thanks to Hana :)
Audrey heeft mij heel goed geholpen! Ze begreep ook goed wat ik bedoelde. Ze heeft mijn pagina FAQ weer goed ingesteld! Dankjewel!