Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,230)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

June 11, 2024

Great app, very happy with it. And a massive thank you to Emily! Super attentive and useful, thanks sooo much!! :)

Gold Fever Hair
United Kingdom
About 20 hours using the app
January 19, 2024

Abby is a very nice girl, she helped me a lot!

HatarShop
Spain
9 months using the app
August 20, 2024

Ho contattato l'assistenza clienti, ho parlato con Lydia, servizio di assistenza TOP. Risposta immediata e risolto il problema in 2 minuti.
Complimenti

Inoxlm S.r.l.
Italy
8 days using the app
March 3, 2024

Pamela support me in a best way thanks to pamela

Virsa
Pakistan
7 months using the app
February 20, 2024

I was having some minor trouble with my FAQ page fitting in mobile view, I contacted Esther to inform her of the issue, and she was on top of it! Her and Toby fixed this issue in about 3-4 hours, ensuring my website looked the best for my customers. I've paid for apps like this before and didn't receive this kind of support. Thanks again Esther and Toby! If your thinking about adding Avada to your store, don't hesitate to hit the download button, you won't regret it.

Modern Electronica
United States
About 24 hours using the app
May 28, 2024

Really nice and easy app. I had some trouble adjusting the language from my phone, and Hana helped me. She was extremely quick and understood what my needs was. Very helpful! Thank you Hana.

Nordsjællands Jagt
Denmark
About 4 hours using the app
May 28, 2024

The entire team is very professional and awesome! Love their FAQs module. Very patient with customers~
I really like Kevin's service and the help by his team. My feedback was handled very quickly.

HYTOBP
China
About 19 hours using the app
May 31, 2024

Very quick to solve any issues

My Store
Canada
2 months using the app
July 12, 2024

had prompt help from Audrey and William! thank you so much! :)

UCHU.CLUB
Singapore
About 4 hours using the app
December 28, 2023

Thanks to Hallyfe , Sunny and Tony for quickly solving my problem :) It's a very good application and they are very responsive!

KJ-shop
France
3 months using the app