Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
Refine
-
By rating
Very quick to solve any issues
Great app and great support. Hana was so hepful. Very happy with the attention
thank you Abby‘s help, it is quickly!
Super 5+ stars app. Superb customer service. Tiana, you're an Angel <3!
So far I'm quite happy with this particular app for my store's FAQ page. I've tried several different apps for the same thing over the past week and Chatty is the best. I had a technical issue come up and luckily a chat box popped up ready to help me. I'm so thankful to Esther from the chat who resolved the issue in less than 3 minutes. It has been so easy and quick to set up.
我原有的inbox插件的按钮位置遮挡了其他按钮而且不能移动位置，而这块插件的位置通过技术顾问Emily的帮助下，成功移动了位置，并且功能非常齐全，推荐！
The application works perfectly but when I encountered a small difficulty, I contacted the helpdesk via chat. It was Tiana who took care of me and solved the problem in less than a minute! Many thanks to you!
Very smart apps and gentle client support with Esther that helps me in every request
Esther was a great help with my problem. Helpful with every problem
thank you for your help Chin , you were very helpful :))