Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,231)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

June 18, 2024

I have been using the app for a short while but the support I've been given by Tiana was incredible! She was patient and answered all my questions perfectly!

I'm so excited to use Chatty on my page!

YUCO MX
Mexico
About 1 hour using the app
February 17, 2024

Tiana and Gideon are so cool, there service was great

My Store
Denmark
4 months using the app
November 12, 2024

Fantastisk!

BEAUHEIT
Denmark
23 minutes using the app
May 16, 2024

the support team was quick to respond and very nice

InfintyUniversalShop
Israel
About 1 month using the app
February 8, 2024

Amazing customer service, Audrey and Toby met all of my needs and made the entire set up streamlined and effortless. I had many questions that were answered efficiently and I enjoyed setting up all the features on this app. One of the best apps out there for Shopify chat, FAQ. Thank you so much

Kind & Lily
Australia
1 day using the app
March 5, 2024

Sunny and Tony helped me a lot with my issue that I was having today. I was trying to set up a FAQ page but customizable and for some reason it was not allowing me to do so. I reached out to Avada support and Sunny and Tony were a big help! They were able to add the FAQ page as well as customize it for me. Can't thank them enough!

inspiherempire
United States
About 16 hours using the app
May 1, 2024

Avada is very usefull and easy to use app. Lydia and Nikita provided quick, professional assistance, solving my issue in no time. The app's integration of live chat, email, and FAQ support is fantastic. Highly recommended!

NAZROM
Netherlands
2 days using the app
February 2, 2024

Tracy helped in setting up the FAQ page. She was very fast, responsive, and helpful!

LAKI LB
Lebanon
About 2 months using the app
February 18, 2024

Great service from Tiana and Tony, very helpful & professional.

AuraGlowSign
United Kingdom
3 months using the app
May 2, 2024

Lydia and Maison have been very helpful in resolving my issue. I absolutely recommend it!

twentyfourhaitch
Italy
17 days using the app