Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,233)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

January 9, 2024

Amazing FAQ and the best help i've ever got!

Embrace Thunder
Netherlands
4 months using the app
January 3, 2024

Free app. Easy to setup. Looks great on website. what else would I need? Customer support? They are great at it too, especially Esther who was so quick with replies to help me setting it up.

MIHA
India
1 day using the app
February 11, 2024

Amazing service! If all businesses treated their customers as well as this team did for us, customer satisfaction would be universal!

Manufactory Apparel
Australia
8 days using the app
July 5, 2024

ik zou de app zeker aanraden, ik had zelf wat problemen om de app op gang te krijgen toen de klanten service benaderd die ook in mijn eigen taal sprak heeft me super snel geholpen om het probleem te verhelpen!!
Dankje Hanna :)

Mijn winkel
Netherlands
1 day using the app
January 16, 2024

Hana has been very helpful , her quickness in responding and solving the problems is amazing ! Thank you Avada and Hana.

PourDecisions
Lebanon
2 months using the app
January 24, 2024

Super geholpen door klantenservice en met name Lydia, ze reageren direct en zijn super behulpzaam

ElziKids.nl
Netherlands
About 2 months using the app
February 20, 2024

Le service client est juste incroyable, toujours au petit soin, c'est très agréable ! Je ne peux que vous conseiller cette application, elle est top !

Anatae
France
4 months using the app
March 25, 2024

Applicazione facile da usare e molto utile per il contatto con i clienti. Hana del servizio clienti è stata gentilissima e veloce ad aiutarmi a risolvere il problema.

Hangard
Italy
About 2 months using the app
March 20, 2024

Amazing app and even better communication from the support. :)

BERFECT
Estonia
About 1 month using the app
February 25, 2024

Great App and the customer service is amazing. Liz was very helpfull

Paul Felmer
Chile
4 months using the app