Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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I just installed chatty on my Shopify site and had a few issues. Their help team, specifically Esther and Nikita, were extremely responsive to my questions and fixed my issues asap. Recommend!
Esther is awesome fast and incrediable services
I would definitely recommend this app, not just because of the ease of use, but the functionality and support. I was working on the settings for the first time and reached out to Avada support on a Saturday morning, and to my surprise there was a support by the name of Tiana. Shortly the techs Lydia and Tony looked at my site and resolve the setting. Great service, great app.
Great app, feature-rich and very helpful support team — Tracy helped me get the app running and fixed a few niggles very quickly. Great responsiveness and customer support!
Really good experience so far. Esther has been very helpful in her support. Works super well.
Its an amazing app if you need live chat
Amazing customer support. I had a specific question about linking the FAQ page to my store, and Lydia was quick to respond with the exact answer I needed. Highly recommend this app to those looking for an FAQ solution.
Very quick customer support by Hana. Solved the issue within a few minutes.
The support helped me very quickly)
Love the app, Looks AWSM. Setting it up was extremely easy. Had a little bit of issue at first, but Hanna from Avada support team, fixed it in a jiffy. I would highly recommend using Chatty.