Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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This app has been extremely entuitive, and the support team is extremely helpful. Tiana was super fast at answering all of my questions.
The FAQ page has been set up for me, the colors have been adjusted, and it has been put on my website, super fast, quick response, all thanks to Lydia, really top service!
5* for app quality, 5+* for customer service. Audrey and Pamela supported me very promptly and thoughtfully, even helping me update the code. Very respectful.
Had an inquiry on how to change something within the application and it was quickly resolved by Jasmine on their support team.
- Helpful support desk
- Easy to install app that works great
Lovely experience, they helped me to get my FAQ working. 10/10 customer service
Super fast and efficient help in customising the colour, size and font of the chat box. Tiana and Tony made it super easy to get it to match my website aesthetic.
Uygulama tasarımsal olarak yekpare bir yapıya sahip ve gerçekten bütüncül çözümler sunuyor bünyesinde. Tasarım,fonksiyonellik,erişilebilirlik üçü de var bunların daha ne olsunn..
This app looks great, works exactly as shown and provides fantastic support.
Shoutout to Esther, who has been highly responsive, knowledgeable and an amazing help throughout.
We encountered an issue where the default 'Chatty: Livechat' icon overlapped our 'Wishlist' button at the bottom right corner. After reaching out, Sunny from Avada swiftly coordinated with their technician, and the problem was resolved in just 20 minutes. We’re immensely grateful for the Avada team's rapid response and exceptional service. They truly earned a 5-star rating. Highly recommended!
Great support from Pamela, give her a raise!