Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,235)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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Hana is very knowledgeable, technically sound, and quick in response..like the support I got from her.
The help and quick support that this team has is outstanding.
Nice App. Big shoutout to Lydia and Tony from the customer service team! They resolved my issue promptly and efficiently. Their assistance made my experience with the app smooth and hassle-free. Thank you for your outstanding support!
Easy installation and great support by Hana when minor problems occured.
Esther was very helpful and helped me fix everything so quickly. Will definitely recommend this app
quick response, and good customer service. Esther provided me with professional help in using this app!
the support chat is very fast and helpful and Abby help me alot
Great experience with Avada, I have set up the FAQ page and Hana was able to assist with all of my questions very promptly. Very helpful service. I would recommend!
Excelente, necesite soporte y guias para habilitar preguntas frecuentes y Hana me ayudo demasiado, hizo lo mejor que pudo para ayudarme y solucionar mi requerimiento. Me siento complacida con su ayuda y feliz con los resultados.
Le service client est exceptionnel et s'adapte parfaitement à la langue de ses interlocuteurs, ce qui nous a permis de discuter directement en français. Le support technique est très réactif pour fournir les notifications nécessaires. Un grand merci à Mia et à la technicienne Anivia pour leur aide précieuse et leur professionnalisme.