Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,238)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

February 4, 2024

Just got help from Hana - so good I am so happy

Nordbergs
Sweden
8 days using the app
December 27, 2023

Great support from Lydia, Liz and Avada tech team. It really helps!

OLUV Jewelry
Hong Kong SAR
27 days using the app
June 24, 2024

Eazy to use and good customer service!

HYPE
Malaysia
About 20 hours using the app
April 20, 2024

Ótimo aplicativo, com várias funções. O atendimento é excelente e rápido. Falei por chat com a Esther que tirou minhas duvidas prontamente e me orientou na configuração que eu precisava.
Recomento 100%.

i-animials
Brazil
8 months using the app
February 14, 2024

Love this app! Love all AVADA products and their Customer Service is awesome! If you haven't taken the time to look at their apps, you really should. The cover almost everything you need for online store in order to make your customers' shopping experience phenomenal! Can't recommend them more!

God's Girl Gifts And Apparel
United States
About 2 hours using the app
April 25, 2024

This app looks and "feels" really good :) And app support has been really helpful so i recommend this app to everyone...

Halti verkkokauppa
Finland
About 19 hours using the app
April 28, 2024

Amazing support from Esther and Nikita.

MyTeam.tax
Canada
2 months using the app
July 1, 2024

Tiana and Maison did exactly what i asked. Amazing job

Corqle
Greece
About 1 hour using the app
February 23, 2024

Very good FAQ app. Very friendly and helpful support. Tiana helped me with words and deeds until the site was up and running again. Thank you so much Tiana!

solarlager24.shop
Germany
About 16 hours using the app
August 6, 2024

The fastest response to my question I've ever seen and Hana has been amazing with helping me out. Early days yet, but the FAQs which is what I installed the app for looks sleek and easy to navigate.

PiccolaShoes
United Kingdom