Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,238)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

February 17, 2024

Esther was a great help and resource. She logged into the backend of our website and resolved our issue quickly with 100% accuracy. We greatly value her service and recommend this app. Thank you.

Little Grubbers
United States
1 day using the app
June 24, 2024

Chatty is powerful and has a strong technical team.

FcxBeauty
Hong Kong SAR
About 1 month using the app
July 3, 2024

best service and outlooking

KALVERO
United States
1 day using the app
March 4, 2024

Very good service, Emily helps a lot.

Kaori~KiKi
United States
13 days using the app
May 31, 2024

Great app. Hana from Chatty helped me very well with the installation of the FAQ page. I would recommend this app for everyone that needs a nice FAQ page on their webshop.

Elleloom
Netherlands
30 minutes using the app
February 19, 2024

Great App, and customer supports "Hana" is so helpful and solve the issue quick.

Thanks You

Bakeo House
Malaysia
8 days using the app
March 21, 2024

Ho avuto problemi con i menù e le traduzioni e ho chiesto all'assistenza che è stata molto reattiva, ringrazio in particolare Prakash.

DreamZen
Italy
About 2 months using the app
December 28, 2023

The online support replies very quickly, and it is great to get help from Abby and Gideon.

ddiin
Hong Kong SAR
4 days using the app
June 10, 2024

ziet er enorm professioneel uit.
heel overzichtelijk en duidelijk voor de klant.
Lydia van de helpdesk is enorm behulpzaam als je even hulp nodig hebt om de juiste settings te vinden!

Badamane
Netherlands
5 months using the app
July 25, 2024

Hana

Enoterra Wine Market
Mexico
About 1 month using the app