Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,221)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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Very nice app. Very responsive and helpful support.Prakash from Helpdesk helped me fix my issues/answered my queries really fast. Loved it!
Look no further, this app has all the features your business need at a very affordable price. It has a clean design and their customer support is amazing. Damian and Hana has been a great help and I am not easy to please.
I had an excellent experience with Sonny from the Chatty app support team! He was incredibly responsive and quickly helped me understand how the app works. Sonny provided clear, step-by-step instructions with helpful screenshots and arrows, making everything super easy to follow. His explanations were concise yet thorough, and I felt fully supported throughout. Fantastic service—thank you, Sonny!
It's very useful tool for my online shop. I used the default inbox in the past, but I found Chatty is more helpful. The FAQs function and Email integration saved time and made us more efficient, I'm recommend it, and you can't imagine it's all free. Thanks a lot, Chatty team.
My experience have been great. It does what I need during my first setup of my website, and answers my queries responsively. Special thanks to Damian for the help!
The support teams are very helpful, especially Hana. My problem is solved within few minutes!
Good App with all you need functions. Support Abby is reply fast and helpful.
I had some issues and contacted the support team via Livechat. Abby was super supportive and helped me solving the issue really quick.
Great customer service! very quick and easy to chat to
Great app, Great support. Damian and Sonny helped me out with a problem and everytime I need something they are there to help!