Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (1,590)

Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day

No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by ChatGPT 4o, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & ... more
  • Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
  • Inbox & Team: Manage convesations with your team from all channels in one inbox
  • FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
  • Sales automation: Send proactive targeted messages based on visitor behavior
  • Mobile app: Keep track with all inbox from your devices anywhere, anytime
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Checkout
  • WhatsApp
  • Email
  • Messenger
  • Instagram
  • Livechat

Pricing

Free

Free

  • 100 AI replies /month
  • 100 product training
  • 20 URLs & files upload
  • 1 agent
  • Channel: Email, Messenger, Instagram
  • Translation 1 language
  • Live chat: 90-day chat history
  • Professional FAQs page

Basic

$19.99 / month

or $203.88/year and save 15%

$0.04 per additional AI reply

  • 1000 AI replies /month
  • 500 product training
  • 50 URLs & files upload
  • 3 agents
  • Multi-channel
  • Translation & Auto translate
  • 12-month chat history
  • Detailed analytics

7-day free trial

Pro

$49.99 / month

or $491.88/year and save 18%

$0.038 per additional AI reply

  • 5000 AI replies /month
  • 5000 product training
  • 500 URLs & files upload
  • 10 agents
  • Multi-channel
  • Unlimited chat history
  • Prority support
  • Detailed analytics

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,588)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its AI chatbot and live chat features. It efficiently handles queries, supports product synchronization, and manages FAQs and order tracking, improving customer service. The app is noted for its user-friendly interface, customizable chat widgets, and seamless Shopify integration. Merchants also value the reliable performance and responsive customer support, making it a valuable tool for boosting online customer ...

May 31, 2025

What a amazing Support I get from Chatty!
I had a great experience using Chatty for my business. Setting everything up was smooth, and the platform is very user-friendly. I especially want to give a big thanks to Jasmine, who was incredibly supportive and helpful throughout the process. She made sure I got everything I needed and was always quick to respond. It's not often you get that level of ...

UTrano
Norway
9 months using the app
April 9, 2025

Chatty ai chatbot is extremely helpful to have in my store. The amount of features it has makes it a game changer for your store. You can have a simple FAQ of course but you can also train the chatty ai bot on different questions and answers that you provide it. This is a great tool because it allows you to customize chatty to learn about your specific store and things you may want it to know so ...

Crafty Cycle
United States
4 months using the app
June 10, 2025

We have used Chatty for approximately six months and couldn't be happier with the app's response rate, customizability, and AI chatbot functionality. Chatty's roadmap of improvements brings frequent updates with new features being launched weekly.

Hana on their helpdesk was even able to help us optimise one of the recent feature launches, providing a tailored and friendly service. I would highly ...

Coaltown Coffee
United Kingdom
4 months using the app

Support

App support provided by Chatty (By Avada).

Or visit their support portal

Developer

Chatty (By Avada)

1 Sophia rd, Peace Centre, Peace Centre, 228149, SG

Launched

June 9, 2022 · Changelog

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