![Chatty: Livechat Helpdesk, FAQ](https://cdn.shopify.com/app-store/listing_images/eb2a46ad62a4a49e462b8e400524ca91/icon/CMruhu_hpYUDEAE=.jpeg)
Chatty: Livechat Helpdesk, FAQ
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![Automate customer service with FAQs](https://cdn.shopify.com/app-store/listing_images/eb2a46ad62a4a49e462b8e400524ca91/promotional_image/CKyg8qKX-IYDEAE=.jpeg?height=720&quality=90&width=1280)
Make customers satisfied with instant support through FAQs hub and live chat
Chatty Help Center offers a smart Chat box with FAQs, Order tracking, livechat for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales.
- Stunning themes for FAQs popup and Help Center.
- Show the Order Tracking functionality for customers to track parcels without ask
- Help Shopify stores manage FAQs easily by showing the question and category numb
- Allow e-businesses to create immense queries and FAQ categories
- Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Mess
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Real-time messaging
Automated responses
Customization
Reviews (1,721)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features that allow for smooth integration. They value the live chat and FAQ capabilities, which enhance customer service and lighten the load on support staff. The app's performance is reliable, positively impacting businesses. The customer service team, including Tiana and William, is commended for their swift and professional help. This app is recommended for improving customer interaction and streamlining support processes.
I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.
Chatty team provided an excellent and quick customer support. Their tool is user friendly and they keep updating to add more features. I am glad that I have added this app to my store and love to work with them.
I had an excellent experience with customer service. They were quick, efficient, and straight to the point when addressing my questions. I've interacted with Tiana and William on different occasions since installing this app, and both were incredibly helpful, resolving my requests promptly with kindness and professionalism.
The app itself is fantastic—it works perfectly for my needs. I'm also happy they recently added a live chat option. It's user-friendly, with great features that look professional on my site.
I highly recommend this app to anyone looking for a reliable solution. It's easy to use and backed by a stellar customer service team.
Support
Chatty can answer any questions you have about Chatty: Livechat Helpdesk, FAQ.
Resources
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