Chatty: Livechat Helpdesk, FAQ
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Highlights
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Based in United States
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Use directly in Shopify admin
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Works with the latest themes
Avada Help Center/ WhatsApp/Help desk helps you to support, easy to live chat and order tracking
The WhatsApp-integrated Avada FAQ/Help Center offers a smart FAQ popup for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales.
- Stunning themes for FAQs popup and Help Center.
- Show the Order Tracking functionality for customers to track parcels without ask
- Help Shopify stores manage FAQs easily by showing the question and category numb
- Allow e-businesses to create immense queries and FAQ categories
- Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Mess
1,459 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface, robust features, and exceptional customer support. They appreciate the customization options, including accordion-style layouts and responsive design, that enhance customer interaction. The live chat feature and comprehensive FAQ section are also praised. The support team, available 24/7, is noted for their quick and effective assistance. Merchants also value the seamless integration with store themes, the WhatsApp Chat feature, and the Track Order feature. The app is free and easy to install.
I was having trouble with my FAQ page not showing up on my header and Hana and Toby were fantastic. They where quick, responsive, and fixed my problem!
I contacted support to get my FAQ page up and running after it disappeared. Esther solved my problem in no time and was accommodating, precise and very efficient and had my page up and running in a few minutes. I am always very happy with the support from this team but Esther really impressed me on how fast she resolved it. Thank you very very much.
KR, Sarah
The app is simply brilliant, works perfectly and does what it's supposed to do. The support is super fast, competent and always there when you need it. Hana always helped me quickly and perfectly, thank you Hana
Built by Chatty
About Chatty
5.0 average rating
2 years building apps for the Shopify App Store
Ho Guom plaza, Tran Phu, Hanoi, 10000, VN
Support
Send a messagesupport@avada.io
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