Chatty: Livechat Helpdesk, FAQ

Chatty: Livechat Helpdesk, FAQ

Built for Shopify
Price: Free
Rating (5.0)
Reviews
Developer

Highlights

Meets Shopify's highest quality standards for speed, ease of use, and merchant value

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

June 9, 2022

Languages

English

Categories

FAQ , Chat

Works with

WhatsApp, ChatGPT

Avada Help Center/ WhatsApp/Help desk helps you to support, easy to live chat and order tracking

The WhatsApp-integrated Avada FAQ/Help Center offers a smart FAQ popup for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales.

The WhatsApp-integrated Avada FAQ/Help Center offers a smart FAQ popup for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales. more
  • Stunning themes for FAQs popup and Help Center.
  • Show the Order Tracking functionality for customers to track parcels without ask
  • Help Shopify stores manage FAQs easily by showing the question and category numb
  • Allow e-businesses to create immense queries and FAQ categories
  • Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Mess

1,422 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its positive impact on business operations, praising its user-friendly interface and customization options for seamless website integration. Key features include accordion-style layouts, responsive design, and a comprehensive FAQ section. The live chat feature enhances real-time communication with customers. The app's performance is efficient and doesn't slow down the store. Merchants also commend the exceptional customer support provided by a responsive and professional team.

February 26, 2024

I was having trouble with my FAQ page not showing up on my header and Hana and Toby were fantastic. They where quick, responsive, and fixed my problem!

Her Mighty Mind
Canada
Over 1 year using the app
March 9, 2024

The app is simply brilliant, works perfectly and does what it's supposed to do. The support is super fast, competent and always there when you need it. Hana always helped me quickly and perfectly, thank you Hana

BLOODY-STREETS.DE
Germany
4 months using the app
February 18, 2024

So far I was very happy using this app because of several reasons:
1) it's very lightweight and doesn't slow down your store (while some other apps increase blocking time by 500-1000 ms!); 2) easy to set up and customize; 3) I had just one error during setting this app and support agent Emily was very quick and helpful with resolving this issue.

Cultural Gifts
United States
About 1 month using the app

About this app

Launched

June 9, 2022

Languages

English

Categories

FAQ , Chat

Works with

WhatsApp, ChatGPT

Built by Chatty

About Chatty

5.0 average rating

2 years building apps for the Shopify App Store

Ho Guom plaza, Tran Phu, Hanoi, 10000, VN

Support

Send a message

support@avada.io

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