Chatty: Livechat Helpdesk, FAQ
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Happy customers, more sales: Chatty makes it easy with Live chat customer support & FAQs helpdesk
Chatty is all you need to convert all customers into sales. With live chat powered by smart chatbot, you'll answer questions instantly and build stronger relationships with customers. Build FAQs hub for quick customer support and enable order tracking at ease. Customize your chat widget to match your brand and offer multiple contact methods like WhatsApp, Facebook Messenger, Email, Skype, and more. Plus, manage all conversation on the go with the Chatty mobile app.
- Live chat: Provide instant customer support to engage and boost sales
- FAQs hub: Create a FAQs hub to empower customers to find answers on their own
- Beautiful chat widget: Customize chat widget to match your brand in few clicks
- Order tracking: Let customers check order status on the go easily
- Mobile app: Keep track with conversations from your devices anywhere, anytime
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Real-time messaging
Automated responses
Customization
Editing tools
Display options
Reviews (1,958)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for enhancing customer support with its real-time live chat and comprehensive FAQ section. They appreciate the user-friendly interface and customizable options that integrate seamlessly with their websites. Key features like live chat, FAQ, and order tracking significantly improve merchant operations. The customer support team, particularly members like Hana, Audrey, and Tiana, is often commended for their quick and effective issue resolution, enhancing the user experience.
The fastest response to my question I've ever seen and Hana has been amazing with helping me out. Early days yet, but the FAQs which is what I installed the app for looks sleek and easy to navigate.
Tiana helped me very well! The response and solution was really well and quick done by Tiana :)
Great help, quick response
Support
Chatty can answer any questions you have about Chatty: Livechat Helpdesk, FAQ.
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Launched
June 9, 2022
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